privacy policy

Last updated: 29.01.2026

At Studio Tapestry (“we”, “us”, “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal information when you get in touch with us, enquire about our wedding floristry services, or work with us.

We are committed to handling your data transparently, responsibly, and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
Studio Tapestry is a UK-based wedding floristry business.

Contact details:

Email: jessica@forkeepsflowers.co.uk
Phone: 07852322227

If you have any questions about this policy or how we handle your data, you’re always welcome to contact us.

2. What Personal Data We Collect
We may collect and process the following information:
Your name
Email address
Phone number
Wedding date and venue (if provided)
Any details you share with us about your wedding or enquiry
Payment-related information (such as confirmation of bank transfer — we do not store full bank details)
We only collect information that is necessary to respond to your enquiry or provide our services.

3. How We Collect Your Information
We collect personal data when you:
Submit an enquiry through our website contact form
Contact us by email
Speak with us over the phone

4. How We Use Your Information
We use your personal data to:
Respond to enquiries
Communicate with you about your wedding or our services
Prepare quotes, proposals, and bookings
Manage payments via bank transfer
Meet our legal or accounting obligations
If we ever plan to send marketing emails or newsletters in the future, we will only do so with your explicit consent, and you will always have the option to opt out.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases to process your data:
Legitimate interests – to respond to enquiries and run our business
Contract – where data is needed to provide agreed services
Legal obligation – where required for tax or accounting purposes
Consent – where you have clearly given permission (e.g. future marketing)

6. Sharing Your Information

We do not sell or rent your personal data.
Your information may be shared only where necessary, such as with:
Our website provider (Showit)
Professional advisors (e.g. accountant), where legally required
Any third parties we work with are required to handle your data securely and in line with data protection laws.
7. How We Store and Protect Your Data
We take reasonable steps to keep your personal information secure. Data is stored securely and only accessed where necessary for business purposes.
We keep personal data only for as long as needed to fulfil its purpose or meet legal requirements.
We do maintain email addresses in our address book as we often engage with clients post-event such as for receiving professional wedding imagery, requesting reviews, and to stay in touch. If you wish for your email address to be removed following our time working together, then please request this.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent at any time (where consent is the basis)

To exercise any of these rights, please contact us using the details above.

9. Cookies

Our website may use essential cookies to ensure it functions properly. You can manage cookie settings through your browser at any time.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. The latest version will always be available on our website.